A central FM transmitter services all seating areas. The Account Services Office will issue a child admittance pass for access into the game.
Arrangements can be made in advance by calling the Account Services Office. This pass will not be for a seat, but allows the child to sit on an adult's lap. Please contact the Account Services Office for details. For information regarding upcoming events at Key Bank Center, you can call the Event Hotline at 855-4170 or click on the link below.
If tickets are lost, stolen, or left behind, please contact Account Services at (716) 855-4444.
Elevators are available for our Suite holders and handicapped patrons.
Your group can witness exciting events at Key Bank Center and enjoy big savings.
It is never too early to place your group ticket order.
All elevators are accessible to guests using wheelchairs, and each elevator is equipped with Braille signs and audible tones.