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Bank of America Adds Human Touch to New ATMs New ATM with Teller Assist® Makes Interactions Easier for Customers Category: Thursday, April 4, 2013 am EDT -- Bank of America today announced the launch of its newest banking innovation, ATM with Teller Assist.This next-generation banking offering combines the technology and convenience of an ATM with the human touch of a teller.

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Its new ATMs with Teller Assist add real-time video chat, letting you speak directly to an agent for more complex transactions.

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The new technology gives customers access to a range of services during extended hours to address their daily banking needs, and provides them with convenience, control and flexibility over how, when and where they bank.