Please contact our Consumer Care Center for warranty claims. Some jurisdictions do not allow this exclusion or limitation, so the foregoing exclusion or limitation may not apply to you.
FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE, OR MAY CAUSE YOUR PRODUCT TO BREAK IMMEDIATELY OR LATER.
THIS PRODUCT IS NOT INTENDED FOR CAMPING, INDUSTRIAL OR COMMERCIAL USE. USES: This product is intended for normal household use only. To loosen baked on foods, allow the cookware to soak.
Any non-glass part/accessory with a manufacturing defect will be replaced without charge within 2 years from date of purchase.
This warranty does not cover damage resulting from negligence, misuse, abuse, institutional/commercial use or purposes other than normal household use.
Pour cold water in the spout - just a bit - to settle the grounds. and if you haven't measured and timed, YOU CAN NEVER DO IT AGAIN AND YOU SPEND THE REST OF YOUR LIFE FUTILELY ATTEMPTING TO RECREATE THE PERFECT CONDITIONS, and you go crazy and drive everyone else in your household/office crazy, and you wind up unemployed, penniless, abandoned, and living in your car on the edge of town near the railroad tracks where night after night you listen to that lonesome whistle blow.